Old World Pottery

Shipping Information

All orders are shipped insured via UPS ground. We do our best to minimize your shipping costs. Shipping is 25% of your order total.

Shipments to Alaska, Hawaii and Canada will cost more. Your shipping total will be calculated when you place your order. All pottery is very well packed, and insured.

After payment is received, your order will be shipped within (7 - 10) working days.

If your pottery arrives broken:

Email us at info@owppolishpottery.com. or Call us at 785-856-7920 within 48 hours of receipt of your order. If we are not notified of breakage within 48 hours we will not be able to help you so please open your order right away.
You will need to keep the box, packing materials, and the broken item until we are notified by UPS of the claim payment.
When you call us or email us we will need the tracking number(#) off the box, and the item number(#) and pattern of the broken piece.
We will file a claim with UPS. Your pottery will be replaced, if possible. If it was a one of a kind item, your purchase price will be refunded, not including the original shipping cost.

NOTE: we will not replace or refund money on broken items which are not reported to us within the window of opportunity offered us by UPS.

To return an item:

Your satisfaction is our primary goal. If you wish to return an item, contact us within 7 days of receipt of your order. Email us at info@owppolishpottery.com or call us at 785-856-7920 to let us know what you are returning. We will give you the address for returns at this time. Pack the pottery well, insure the package and send it back. If it arrives in re-sellable condition, your purchase price will be refunded (not including any shipping costs).

NOTE: that we will not replace or issue refunds for “used” pottery that was damaged by improper handling.

Thank you.

Accessories
: You will find Crosses, Spoons, Ladles, Ornaments, Utensil Holders, Piggy Banks, Cake Servers, Tea Bag Saucers, Bells, Figurine Bells, Gravy Boats, Spoon Rests …
Bakeware
: We have Rectangle Bakers, Oval Bakers, Deep Dish Lasagna Bakers, Covered Bakers & Roasters, Loaf Bakers, Rippled Bakers/Tart Pans, Au gratin Dishes.
Beverages
: We have many different sizes and shapes of cups. We carry Large Bubble Mugs, Child sized Bubble Mug, Footed Mugs, Tall Mugs, Latte Cups, Tea Infusers, Bell Mugs. You will also find several different sized Teapots, Jugs, and Pitchers here.
Bowls: We have a size and shape of bowl for practically every occasion. Cereal, Soup, Dips, Pasta, Batter, Serving, Nesting, Smooth sided, Scalloped sided …
Containers
: We have Canister sets, Cookie Jars, Cheese Ladies, Pancake Ladies, Butter Boxes, Butter Keepers, Garlic Keepers, Onion Keepers, Pretzel Boxes.
Plates & Platters
: We carry many different sizes and shapes of plates. You will find 10 ¾” Dinner Plates, 10” Dinner Plates, Square Plates, Salad Plates, Bread Plates, & Desert Plates. You will also find large Rectangle Platters, large Round Scalloped Platters and Square Platters here.